
DTE HOMEwise Installation Tip
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If you experience problems while installing HOMEwise, there may 
be a conflict between the system files on your hard drive and 
the system files that HOMEwise requires to run.  All of the 
required system files should exist only in the WINDOWS\SYSTEM 
directory - otherwise, a conflict may arise.

ONLY FOLLOW THESE INSTRUCTIONS IF YOU HAVE ATTEMPTED TO INSTALL 
HOMEWISE AND HAVE FAILED.

To prevent these system file conflicts:

1. Disable any add-on programs you have loaded into Windows,
   such as screen savers, anti-virus programs, and shells.

2. Exit and re-start Windows.

3. Open the File Manager.

4. Search your WINDOWS **AND** your WINDOWS\SYSTEM directories
   for any of the following files, and delete them. (Don't 
   worry, HOMEwise Installation puts them all back.)

   GRID.VBX
   MSAES110.DLL
   MSAFINX.DLL
   MSAJT110.DLL
   PICCLIP.VBX
   PPRTR.DLL
   SETUPKIT.DLL
   SPIN.VBX
   THREED.VBX
   VBDB300.DLL
   VBRUN300.DLL

   NOTE:  If you experience problems while deleting any of these
          files, you may still have an add-on program running
          which is causing a conflict.
          
          You may need to delete these files from DOS using the
          DEL command.

5. Exit and re-start Windows.

6. Insert the HOMEwise Installation Disk #1 and follow the
   installation instructions in the Guide.

If you experience the same problem as you did before while 
installing again, your problem could be unrelated to the system 
files.  Please contact us and describe your problem, and we 
will assist you in any way we can.

Please contact us by e-mail or by fax if you have access to 
either of these facilities.  This provides a prompt and 
efficient means of communication.  We will respond by the same 
medium unless a phone call is necessary.

   E-mail: dtes@magi.com         Fax: (613) 692-0643

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