                             DELRINA CORPORATION

        895 Don Mills Road                6830 Via Del Oro
         500-2 Park Centre                    Suite 200
         Toronto, Ontario               San Jose, California
          Canada M3C 1W3                  U.S.A. 95119-1353

NORTH AMERICAN SUPPORT
Bulletin Board (BBS): (416) 441-2752     WinComm:            (416) 443-4395
Fax InfoLine:         (416) 443-1614     Forms Products:     (416) 441-3086
Fax:                  (416) 441-0774     Macintosh Products: (416) 441-2457
DosFax/WinFax/LITE:   (416) 441-0921     Network Products:   (416) 441-1928
WinFax PRO 4.0:       (416) 443-4390     Consumer Software:  (416) 441-4628

U.K. SUPPORT
General Support:   44(0)181-207-7033     Fax:             44(0)181-207-7034

===========================================================================
                   T E C H N I C A L    N O T E S
                         Product: WinFax PRO 4.0
                    Document No.: 6072
                   Document Date: November 3, 1994
===========================================================================
Subject: Difficulties with WinFax PRO 4.0 after installing CompuServe 
         Software

Situation:
==========
After installing CompuServe Information Services software, WinFax PRO 4.0 
no longer functions properly. Typical symptoms include:

-   AutoReceive is disabled without prompting.
-   "No Communication from Modem" appears.

Solution:
=========
The CompuServe software alters a setting in the SYSTEM.INI file when it is
installed.  This change does not allow WinFax PRO to retain control of the
communications port where your modem is located. 

Use a Windows text editor, such as Notepad or SYSEDIT, and make the 
following change to your SYSTEM.INI so both programs can access the modem:

-   Add or modify the following line in the [386Enh] section of your 
    SYSTEM.INI file:

         ComxAutoAssign=0

Note:    Substitute the x reference above with the number of the 
         communications port where your modem is located.
